Integrations > Shopify

Shopify Integration

Add an AI shopping assistant to your Shopify store that helps customers find products and answers questions.

Enhance your Shopify store with SiteSpeakAI for dynamic customer interactions, now with built-in Shopify actions that enable order and product inquiries via chatbot.

About Shopify

Shopify is a leading e-commerce platform offering comprehensive tools to manage your online store—from tracking sales and fulfilling orders to analyzing performance and automating workflows with Shopify Flow. It empowers business owners with everything they need to run an efficient and scalable online business.

SiteSpeakAI Advantage with Shopify

Integrating SiteSpeakAI with Shopify enables store owners to automate customer interactions, provide real-time support, and process transactions efficiently. Using SiteSpeakAI's advanced AI, you can enhance your customer service, offload routine inquiries to the chatbot, and integrate with Shopify's APIs for a seamless user experience. This powerful combination helps drive sales, improve customer satisfaction, and allows business owners to focus on growing their brand.

Integrating SiteSpeakAI with Shopify now also includes specialized Shopify actions:

  • Get Orders: Visitors can ask the chatbot about their order status—by simply providing an order ID/postal code—and receive real-time updates.
  • Get Products: The chatbot can search your product catalog and show availability and details on demand.

Follow our Shopify action setup tutorial to configure it.

With your Paddle account linked, SiteSpeakAI seamlessly handles support queries, frees up support teams, drives sales, and enhances customer satisfaction—all within conversational flows.

Add custom GPT to Shopify

Key Features

Product-Aware Responses

The chatbot knows your product catalog and can recommend items based on customer needs.

Order Status Help

Customers can ask about shipping, returns, and order policies without waiting for support.

Reduces Support Tickets

Answer common questions automatically so your team focuses on complex issues.

How It Works

  1. 1

    Install the App

    Add SiteSpeakAI from the Shopify App Store with one click.

  2. 2

    Train on Products

    The chatbot automatically learns from your product descriptions and store policies.

  3. 3

    Customize and Launch

    Adjust the chat widget appearance and activate it on your store.

Get Started with Shopify No credit card required

Use Cases

Product Discovery

Help customers find the right product by asking about their needs and preferences.

Pre-Purchase Support

Answer sizing questions, material details, and shipping inquiries to reduce cart abandonment.

Frequently Asked Questions

The chatbot trains on your product information. For real-time inventory, connect via our API.

The chatbot guides customers to purchase but doesn't process transactions directly for security.

Yes, the chatbot works with all Shopify themes including custom and premium themes.

Ready to integrate SiteSpeakAI with Shopify?

Create a free custom GPT trained chatbot that you can add to Shopify that knows your business and will save you hundreds of hours in support time.

Add AI to Shopify No credit card required
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