Integrations > Telegram

Telegram Integration

Deploy your AI chatbot as a Telegram bot to engage customers on their favorite messaging app.

Enhance your customer support in Telegram groups and private chats by integrating SiteSpeakAI, allowing your AI chatbot to handle inquiries and provide immediate assistance to group members.

About Telegram

Telegram is a cloud-based messaging app known for its speed, security, and versatility. It supports mobile and desktop devices, offering features such as end-to-end encryption, large group chats with up to 200,000 members, and the ability to send and receive unlimited media files. Telegram's open API and source code make it a flexible and powerful platform for both personal and professional use.

SiteSpeakAI Advantage with Telegram

Integrating SiteSpeakAI with Telegram enables businesses to add AI-driven customer support directly into their Telegram groups. SiteSpeakAI can manage frequently asked questions, provide instant answers, and guide users through troubleshooting steps, reducing the workload on human moderators. This integration ensures that your Telegram group remains an efficient and supportive community, where members can get quick and accurate responses to their inquiries. By leveraging SiteSpeakAI, you can enhance the customer experience, improve response times, and maintain a high level of engagement within your Telegram group.

Add your customer support chatbot to Telegram

Key Features

Native Telegram Bot

Your AI runs as a real Telegram bot that users can message directly.

Group Support

Add the bot to Telegram groups to assist multiple users at once.

Rich Responses

Send formatted messages, links, and suggested replies through Telegram.

How It Works

  1. 1

    Create Telegram Bot

    Use BotFather to create a new bot and get your API token.

  2. 2

    Connect to SiteSpeakAI

    Add your Telegram bot token in the SiteSpeakAI integration settings.

  3. 3

    Start Conversations

    Share your bot link and users can start chatting immediately.

Get Started with Telegram No credit card required

Use Cases

Customer Support Channel

Provide 24/7 support to customers who prefer Telegram over email or web chat.

Community Assistance

Add an AI assistant to your Telegram community group to answer common questions.

Frequently Asked Questions

Currently, the bot responds to text messages. Voice transcription support is planned.

Yes, add the bot to groups and users can mention it to ask questions.

Yes, all Telegram conversations appear in your SiteSpeakAI dashboard.

Ready to integrate SiteSpeakAI with Telegram?

Create a free custom GPT trained chatbot that you can add to Telegram that knows your business and will save you hundreds of hours in support time.

Add AI to Telegram No credit card required
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