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What are the main benefits of using this service?

The main benefits of using this service, akilichat by akilify, include:

• Mobile-first platform with no downloads needed, designed for WhatsApp.
• Captures emotion-rich, media-based responses including voice, video, photos, and text.
• Multilingual and culturally adapted for emerging markets.
• Fast turnaround with real-time feedback.
• Built-in analytics and smart transcription powered by AI.
• Broader audience reach, especially hard-to-reach segments at scale.
• Accelerated insights through AI-powered automated analysis.
• Reduced research costs by smart automation saving time and money.
• Unlocks authentic stories with voice, video, and emotion-rich storytelling.
• Streamlines the insight generation journey from research objectives to detailed reports.
• Provides interactive dashboards and deep-dive reports ready in hours, not days.
• Helps engage, decode, and act on insights powered by real human voices.

This service is a powerful upgrade for qualitative research in emerging markets, blending AI and human intelligence to deliver real-time, actionable insights that drive strategic decision-making.

For more details, you can visit their Conversational AI page: akilichat Conversational AI

The answer is highly relevant and thoroughly addresses the question by listing detailed benefits of the service. It covers a wide range of features and advantages, including technical capabilities, market adaptability, cost efficiency, and actionable insights. The response is clear, well-structured, and helpful for understanding the service's value. Additionally, it provides supporting sources and a link for further information, enhancing credibility.

To improve further, the answer could briefly summarize the benefits in a concise paragraph before listing them, making it easier for readers to grasp the main points quickly.

Please provide an overview of what this service is about.

This service, called akilichat by akilify™, is an AI-powered, mobile-first insight platform designed for emerging markets. It uses conversational AI on WhatsApp to engage real people in smart, adaptive conversations through text, voice, video, and photos. The platform captures real-time, emotion-rich feedback that traditional surveys often miss, delivering deeper, culturally nuanced insights quickly and at scale.

Key features include:

• Mobile-first access with no downloads needed.
• Multilingual and culturally adapted conversations.
• AI-powered transcription, tagging, clustering, and analysis for fast, automated insights.
• Built-in analytics and interactive dashboards for real-time feedback.
• Broader audience reach, especially in hard-to-reach segments.
• Cost-effective research by reducing fieldwork and transcription costs.
• Unlocking authentic stories with voice, video, and emotion-rich storytelling.

The service supports qualitative research by turning raw conversations into structured, actionable insights that help brands, policymakers, and organizations make smarter decisions and strategies in emerging markets.

You can learn more or request a demo at their website: akilichat Conversational AI

The answer provides a comprehensive and clear overview of the service, covering its purpose, key features, and benefits. It directly addresses the question by explaining what the service is about and how it operates, including its target markets and technological approach. The response is well-structured and easy to understand, with relevant supporting information and sources cited, enhancing its credibility.

To improve further, the answer could briefly mention any unique differentiators compared to competitors or include a short example use case to illustrate practical application.

How much does this service cost?

The service pricing is not explicitly listed. However, the service offers cost-effective insight solutions tailored to your needs, combining human-centered, AI-enhanced, and action-ready research. For specific pricing details, it is best to contact them directly through their contact page: Let's Get Started.

The answer is relevant and addresses the question by stating that pricing is not explicitly listed and suggests contacting the service for details. It is clear and helpful, providing a direct link to the contact page. However, it could be improved by explicitly confirming that no pricing information is available on the referenced pages or by summarizing any available pricing hints if present.

Improve completeness by explicitly confirming that pricing details are not available on the referenced pages or by summarizing any pricing information if available. Additionally, mention any potential pricing models or typical costs if known to enhance helpfulness.

How do I contact support for this service?

You can contact support for this service via the following:

• Email: connect@akilify.com
• Phone: +27 68 082 7984
• Address: Menlyn, Pretoria, Gauteng, South Africa, 0181

For more information or to get started, you can also visit their contact page: https://www.akilify.com/contact/

If you need any more help, feel free to ask!

The answer directly addresses the question by providing multiple clear and relevant contact methods including email, phone, and physical address. It also includes a link to the official contact page for further information, enhancing completeness and helpfulness. The response is well-structured and easy to understand. However, the listed sources are not directly relevant to the contact information provided, which slightly reduces the score in the use of supporting information.

Improve the use of supporting information by citing the direct source of the contact details, such as the contact page URL, rather than unrelated pages.

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