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Changelog

New features and improvements in SiteSpeakAI, newest first.

Follow @sitespeakai for updates

Sep 30, 2025

New

Claude Sonnet 4.5 support and new notice message feature

Anthropic released the latest version of Claude Sonnet 4.5 yesterday. Today, it's available in SiteSpeakAI for you to use with your customer service chatbots. This model excels in technical and code related responses and is especially good with technical documentation. To get started using Claude Sonnet 4.5 with your SiteSpeakAI chatbot, select your chatbot and go to Configuration -> Settings -> AI Model. Then select the new model from the dropdown.

Sep 26, 2025

New

Add a footer message to your chatbot for notices

You can now add a footer message to your chatbot to display a notice or link to your privacy policy that will be visible to all your visitors while they are chatting with your AI agent or chatbot. To set a footer message for your chatbot, go to Configuration -> Appearance and add your message in the Footer Message section. You can use markdown to format your message and add link(s).

Sep 17, 2025

New Improved

Auto updating sitemaps and YouTube channel indexing

Two big updates and a small improvement shipped today! The first is auto-updating sitemaps that allows you to add your website's sitemap.xml as a source, and SiteSpeakAI will automatically check your sitemap for updates daily and then add and train your chatbot on any new pages found. This makes it incredibly easy to have your chatbot stay up to date with any new features and information added to your site and allows your AI chatbot agent to always assist your visitors with the latest information about your products and services.

Sep 11, 2025

New

Search conversations in your chatbot's inbox

You can now search conversations in your chatbot's inbox using the newly added search functionality. To get started, go to your chatbot's Inbox and enter your search term in the Search field at the top of the Inbox sidebar. All conversations (Open and Closed) that contain this search term will then be displayed.

Sep 2, 2025

New

Display images and videos inline in your chatbot

You can now display images and videos inline in your chatbot's messages to your visitors. This means if the content you used for training contains links to images, videos (including YouTube and Vimeo) your chatbot will now display those inline so your visitors can view the media without having to leave your website or close the chat. To enable this for your chatbot, go to: Configuration -> Settings and make sure the Enable Media In Messages option is turned on.

Sep 1, 2025

New

Chatbot stays open between page loads

Another small update today that adds persistence to the chatbot between page loads. This means if your visitors opened the chatbot on one page of your site, and starts browsing your website, the chatbot will remain open for them to continue their conversation with your AI assistant until they close the chatbot window. Want to add a persistent AI assistant to your website? Get started for free at SiteSpeakAI today.

Aug 27, 2025

New

New Select field type for Lead Capture forms

A small update today to add a new "Select" field type for Lead Capture forms. This means you can add a dropdown form element with options for your visitors to choose from to your Lead Capture forms. This includes the up front form as well as any lead capture forms added through actions. To configure your up front lead capture forms, go to Configuration -> Settings -> Leads and enable lead capture.

Aug 20, 2025

New

Add Firecrawl Search to your Customer Service Agent

Want to enable live search for your customer service agent? You can now do just that with the new Firecrawl Search action. Add and configure this action for your chatbot to allow it to lookup the latest and most relevant information for your visitors queries from the web. Combine this with other actions and knowledge base training to create the ultimate customer service agent that can answer all your visitor questions.

Aug 18, 2025

New

Use GPT-5 with your customer service chatbot agent

You can now use GPT-5, GPT-5-mini and GPT-5-nano with SiteSpeakAI to power your customer service agents and chatbots. These models are the most recent and powerful models available from OpenAI. We've also updated the Test Agent page so you can easily switch between the different models available, the instructions for your model and the model temperature without affecting your live agent.

Aug 12, 2025

New

AI Search Bar and Page Context Awareness

Big update today 🥳 You can now set your AI chatbot agent to display as an AI Search Bar at the bottom of your page. This works especially well for technical documentation and other documentation heavy websites allowing users to get relevant answers about the current page with the benefit of any additional knowledge you've used to train your chatbot still available.

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