Changelog

New model alert! You can now set your Custom GPT support chatbot to use the latest Claude 3.5 Sonnet model from Anthropic. This model is available to all Pro and Business level users at no additional cost. To enable this new model for your chatbot, head over to Settings -> Basic Settings -> AI Model and select the model you would like to use for your chatbot.

Do you have links on your website to PDFs that you would like to train your chatbot on? You can now include these links in the source URLs for your chatbot instead of having to upload the PDFs manually to train your chatbot.

You can now set your chatbot to reply in a German language voice to your visitors. This setting is available under Settings -> Advanced -> Speech Services Language. Remember to enable "Text to Speech" for your chatbot to have it reply to your visitors with an audio response.

You can now create categories that your chatbot will use to automatically categorize your visitors questions. This makes it easy to see all conversations related to a specific category, for example "Pricing" or "Feature Requests" and take action. To get started, head over to the new "Categories" link in your chatbot sidebar and click on the "Add Category" button to add some categories.

You can now see which links and URLs in your chatbot's responses your visitors are clicking and visiting the most. This data is available on the dashboard for your chatbot and also when exporting your chatbot history.

A small update that allows you to specify the date period to export the chatbot history for. See your chatbot history 👉 https://sitespeak.ai/dashboard

Support for nested and private Notion pages has now been added to SiteSpeakAI. This means you can add all your content from Notion to your chatbot to answer your visitor questions without having to publish the content on Notion.

You can now filter your chatbot's inbox by feedback type. This means you can easily check your chat history to find visitors that have rated your chatbot's responses either negatively or positively. Exporting your conversations now also include the feedback so you can use this data to improve your knowledge base.

You can now filter on the type of sources you've added to your chatbot for training. This makes it much easier to see what sources and types your bot is using to respond to your visitor queries. The source crawling has also been improved to only return URLs that have not already been added to your chatbot.

Great care has been taken to design and implement very specific restrictions and guardrails used in the internal system prompts of SiteSpeakAI chatbots. This prevents your chatbot from responding to questions that it has not been trained on, and to ensure it always stay on topic. But sometimes, you might want your bot to be a little less strict and provide information from ChatGPT's general knowledge base. For Pro and Business plan users, you can now adjust your chatbot's restriction level to Max (the default), Low (the chatbot will still prefer to answer from the knowledge base, but could also use ChatGPT general knowledge) or None (the chatbot will use whatever knowledge ChatGPT has combined with your training sources to answer questions).