Website Source
Use the Website option to automatically crawl and discover pages from your website.
Selecting Pages to Train
After crawling, you’ll see a list of discovered pages with their URLs and content sizes.Select pages
Use the checkboxes to select which pages you want to train your chatbot on. You can select all or choose specific pages.

Link Sources
Use the Links option to add specific page URLs directly, without crawling an entire website.Enter your URLs
Enter the page URLs you want to train on in the Link URLs field. Separate each link by a new line.

Selecting Links to Train
After fetching, you’ll see each URL with its content size.
Website vs Links: When to Use Each
| Use Case | Recommended Option |
|---|---|
| Train on your entire website | Website |
| Train on specific pages only | Links |
| Add pages from multiple different websites | Links |
| Discover pages you might have missed | Website |
| Add a single blog post or article | Links |
Managing Your Trained Sources
After adding sources, they’ll appear in your Sources list with their training status.
- Name: The page title
- URL: The source URL
- Type: Link icon for web sources
- Size: Content size (e.g., 5.8 KB)
- Status: Training status (Trained, Training, Pending, Error)
- Auto: Whether auto-sync is enabled
- Last Trained: When it was last processed
Keeping Content Updated
To update your trained content when your website changes:Best Practices
- Start with key pages: Train on your most important content first (FAQs, product pages, documentation)
- Review content quality: Ensure pages have meaningful text content, not just images or videos
- Remove duplicates: Avoid training on multiple pages with the same content
- Update regularly: Retrain sources when your website content changes significantly
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