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SiteSpeakAI integrates with HubSpot to automatically create and update contacts in HubSpot when leads are captured by your chatbot. This keeps all your contacts in sync and up to date.

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Connect HubSpot

1

Go to Integrations

In your chatbot dashboard, go to Configuration > Settings and click the Integrations tab.
2

Find HubSpot

Locate the HubSpot integration card.
3

Click Connect

Click the Connect button.
4

Authorize

A popup will appear asking you to connect your SiteSpeakAI account to HubSpot. You can either:
  • Create a new HubSpot account if you don’t have one
  • Sign in to your HubSpot account if you already have one
HubSpot integration card
HubSpot OAuth authorization

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Connected State

Once connected, you’ll see:
  • A green Connected badge
  • Your HubSpot Account email
  • Your HubSpot Portal ID
All newly captured leads will now automatically be added to your HubSpot contacts with a note containing the context of their conversation.
HubSpot connected state

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Enable Automatic Support Tickets

You can optionally enable automatic ticket creation:
1

Find Create Tickets

In the connected HubSpot card, locate the Create Tickets section.
2

Toggle On

Enable the toggle to automatically create a support ticket in HubSpot when a lead is captured.
When enabled, each captured lead will also create a support ticket containing the chat history as context, so your support team can easily follow up.
HubSpot Create Tickets option enabled

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Disconnect HubSpot

To disconnect the integration, click the Disconnect button in the HubSpot card. You can also use the main toggle at the bottom of the card to temporarily disable syncing without disconnecting.

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Last modified on January 28, 2026