Fine-tuning helps you improve your chatbot’s responses over time. When your chatbot gives an incorrect or incomplete answer, you can provide corrections that it will learn from.Documentation Index
Fetch the complete documentation index at: https://sitespeak.ai/docs/llms.txt
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Why Fine-Tune?
Even with good training data, your chatbot may:- Miss nuances in certain questions
- Provide outdated information
- Use the wrong tone or format
- Lack context for specific scenarios
Using Updated Answers
The Updated Answers feature lets you correct specific responses:
Best Practices
Review Conversation Logs
Regularly check your chatbot’s conversations in the Inbox to identify:- Frequently asked questions with poor answers
- Topics where the chatbot seems confused
- Missed opportunities to provide helpful information
Be Specific
When adding updated answers:- Match the exact phrasing visitors use
- Include common variations of the question
- Provide complete, helpful responses
Test Your Changes
After fine-tuning:- Use Test Agent to verify the improvement
- Monitor real conversations to confirm it’s working
- Iterate if needed
Adjusting AI Instructions
For broader changes, update your AI instructions in Settings:- Tone: Make responses more formal or casual
- Length: Set preferred response length
- Behavior: Define how to handle certain topics
- Restrictions: Limit what the chatbot will discuss
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