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Upload audio files to train your chatbot on podcasts, recorded calls, voice memos, or any other audio content. SiteSpeakAI will automatically transcribe the audio and use the extracted text for training.

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Uploading Audio Files

1

Go to Training & Content

In your chatbot dashboard, click Training & Content in the sidebar.
2

Select Sources

Click on Sources.
3

Click Add Sources

Click the + Add Sources button.
4

Select Audio

From the source type dropdown, select Audio.
5

Choose your files

Click Choose files to browse and select audio files from your computer. You can upload multiple files at once.
6

Upload Files

Click the Upload Files button to start the transcription and training process.
Audio upload interface

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How It Works

  1. Upload: Select one or more audio files from your computer.
  2. Transcription: SiteSpeakAI automatically transcribes the audio content.
  3. Training: The transcribed text is used to train your chatbot.

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Best Practices

  • Clear audio: Use audio files with clear speech and minimal background noise for better transcription accuracy.
  • Relevant content: Upload audio that contains information your chatbot should know about.
  • Review sources: After training, check the transcribed content in your sources list to ensure accuracy.
Audio transcription works best with spoken content like interviews, webinars, tutorials, and customer calls.

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Last modified on January 28, 2026