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Tools & Actions extend your chatbot’s capabilities beyond answering questions from trained content. They allow your AI agent to retrieve real-time information, perform actions, and integrate with external services.

Accessing Tools & Actions

Go to Configuration → Tools & Actions in your chatbot dashboard to view and add available tools.
Tools & Actions overview

Available Tools & Actions

Custom API Action

Connect to any API to retrieve information or perform actions.

SQLite Database

Query a SQLite database to answer visitor questions.

BookStack: Search Wiki

Search and retrieve information from your BookStack wiki.

Brave: Web Search

Search the web for information to answer questions.

Firecrawl: Search

Search the web and optionally scrape full page content from results.

Scheduling & Payments

Cal.com: Make Bookings

Get available slots and make bookings on your Cal.com calendar.

Calendly: Make Bookings

Get available slots and make bookings on your Calendly calendar.

Paddle: Get Customer Subscription

Retrieve Paddle Classic subscription information like payment dates or receipt links.

Polar: Get Checkout Link

Retrieve a checkout link for a product or service from Polar.

Polar: Get Customer Subscription

Get information about a customer’s Polar subscription.

Ecommerce

Shopify: Get Orders

Retrieve order information and status updates from your Shopify store.

Shopify: Get Products

Search and retrieve product information including pricing and availability.

Agent Features

Capture Leads

Collect information from visitors and add them to your Contacts.

Suggested Messages

Automatically suggest follow-up messages based on the conversation.

MCP Server (SSE)

Connect to any remote MCP Server to use AI tools and perform actions.

How to Add a Tool

  1. Go to Configuration → Tools & Actions
  2. Find the tool you want to add
  3. Click the Add button
  4. Configure the required settings
  5. Click Add Action to enable it
Once added, your AI agent will automatically use the tool when appropriate based on visitor questions.

Detailed Guides

Custom API Action

Connect your agent to any API endpoint.

SQLite Database

Enable your agent to chat with your database.

BookStack: Search Wiki

Search your BookStack wiki in real-time.

Brave: Web Search

Search the web using Brave Search.

Firecrawl: Search

Web search with optional full page scraping.

Capture Leads

Collect visitor information with forms.

Polar

Subscription info and checkout links from Polar.

Paddle

Paddle Classic subscription information.

Suggested Messages

Auto-generate follow-up message suggestions.

Shopify

Orders and products from your Shopify store.

Cal.com

Calendar availability and booking.

Calendly

Calendar availability and booking via Calendly.

MCP Server

Connect to remote MCP servers.

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Last modified on February 13, 2026