How to add a ChatGPT AI support agent to Shopify

In this tutorial, I’ll show you how to add a ChatGPT AI support agent to your Shopify store. We’ll create and train it, install it on your theme, and connect it to live order data so it can answer where is my order questions for real.Before you can add your agent to your Shopify store, you need to create and train it. After you log in to SiteSpeak, you land on the Get Started page, which walks you through it in five quick steps. First, give your agent a name. This is the name your visitors will see when they chat with it. Click Save and Continue to create the agent. Next, add the website you want your agent to learn from. For this example I’ll use snapwidget.com. Click Save and Continue, and SiteSpeak crawls the site to find pages it can train on. In a few seconds, it finds the main pages on the site. SiteSpeak selects those pages for you. Click Save and Continue to train your agent on them. SiteSpeak now trains your agent on that content automatically. Once it finishes, your agent is ready to answer questions about your site, and you can add it to your Shopify store.Now let’s put it on your store. We’ll add your trained ChatGPT AI support agent to your Shopify theme. First, head over to the Sales Channels section. Under the Online Store list, click on Themes, find the theme you’re using, and then click Customize. Next, click on Add Section under the Header area, and select the option labeled Custom Liquid. Go ahead and click on the new Custom Liquid section you’ve just created. In the textbox that appears, paste your SiteSpeak snippet into the Custom Liquid area, and remember to click Save before you exit. And there you have it. Your AI support agent is now live on your Shopify store, with the support button visible on your store page. When a customer clicks the button, the AI support agent opens, ready to answer questions about your products and policies.Here’s what makes this powerful for a store. Open Tools and Actions, search for Shopify, and you’ll see two actions. Add Shopify Get Orders so your agent can pull live order status and tracking, and Get Products for real time pricing and availability. On the Get Orders action, paste your store URL and your Shopify Admin API access token, then click Add Action. Now when a customer asks where is my order, your agent looks it up live instead of guessing from a static FAQ.And that’s it. Your Shopify store now has an AI support agent that is trained on your content, answers around the clock, and looks up real order status for your customers.